Your account, your choice.
You can request deletion of your Heritage Malaysia account and associated personal information at any time.
How to request deletion
Email hello@heritagemalaysia.com from the email address linked to your account. Include “Account deletion request” in the subject. We may contact you to verify the request before processing it.
What will be deleted
After we verify your identity, we will delete your account and associated personal information, except information we are required or permitted to retain for legal, security, payment, or record-keeping purposes.
What happens to orders
Account deletion does not cancel or reverse completed orders. Certain transaction records may be retained where required for accounting, legal, or operational purposes.
Need help?
For questions about an account deletion request, contact hello@heritagemalaysia.com.
