01
Information we collect
In short: What you give us, plus order and payment status.
- We may collect information you provide, such as your name, email address, phone number, delivery details and messages submitted through our forms.
- We may also receive order and payment status information needed to process your purchase.
02
How we use information
In short: To run your order and support you.
- We use information to process orders and arrange delivery.
- We use it to respond to enquiries and provide support.
- We use it to improve our services and meet legal or operational requirements.
03
Sharing and service providers
In short: Shared only with providers who help us operate, or when the law requires.
- We share information only with service providers involved in operating our website, payments, delivery or communications.
- Sharing is limited to what is reasonably needed for those services or required by law.
04
Security and retention
In short: We protect your information and keep it only as long as needed.
- We take reasonable steps to protect personal information.
- We retain it only for as long as needed for the purposes described here, legal obligations or legitimate business records.
05
Your choices and contact
In short: Ask us about your information any time.
- You may contact us to ask about your personal information or request an update where applicable.
- Email hello@heritagemalaysia.com for privacy questions.
